Aftercare / Repair
SIRI SIRI jewelry,
To pass it down from generation to generation.
Jewelry is something that is passed down from generation to generation. SIRI SIRI offers a variety of after-sales services so that you can use your jewelry for a long time. SIRI SIRI jewelry is carefully made one by one by craftsmen, so we will consider repair and cleaning methods one by one according to the condition. In addition, the directly managed store also serves as an atelier, and some items can be repaired on the spot. If you have any questions, please feel free to contact us.
Thank you for your continued patronage of SIRI SIRI.
Currently, we will temporarily stop accepting repairs due to tight production due to production of new products.
We are planning to reopen around June. Please wait for the reopening announcement on Instagram or newsletter.
Also, if you have already contacted us, we will proceed with the repair.
We usually reply within 7-10 days, but if you do not receive a reply within 10 days, please check your spam folder and contact us again.
We apologize for any inconvenience this may cause and thank you for your understanding.
Care and Precautions at Home
The light and the oil on your hands will change the overall amber color over time as you use it. Enjoy the change. Extreme dryness and humidity can cause deterioration. When storing, avoid places exposed to hot air or direct sunlight as much as possible. After using it in a humid place, please dry it in the shade.
After use, remove dust with a soft cloth and wipe dry. Fingerprints and oil stains should be wiped off with a soft cloth diluted with a neutral kitchen detergent, or wiped off with alcohol (wet wipes, etc.). Handle it so that it is not dropped or bumped against glass or hard objects.
Once the matte finish has been removed, the surface can be reprocessed. The surface is soft and easily scratched, so please wipe it gently with a soft cloth after use. Avoid using chemicals or using or storing in environments exceeding 50°C, as this may cause deformation or discoloration.
Wipe dry with a soft cloth after use. If you are concerned about darkening, polish it with a commercially available silver polish. If you bring it to SIRI SIRI, we will clean it for free.
Extreme dryness and humidity can cause deterioration. When storing, avoid places exposed to hot air and direct sunlight as much as possible. After using it in a humid place, please dry it in the shade. Also, please note that dyed products may fade if left wet for a long time.
Avoid storing in damp locations or in direct sunlight. After using it in a humid place, please dry it in the shade. Wipe off dirt with a soft, dry cloth. Also, please note that dyed products may fade if left wet for a long time.